Privacy Policy

Effective Date: 23rd September 2024

Marie Data Systems Sdn Bhd (Company No.: [1565400-W]) (“we,” “us,” or “our”) is committed to protecting the personal data and privacy of our clients, partners, and users in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our services.

1. Collection of Personal Data

We may collect personal data from you in the following circumstances:
– When you engage with us for software or product costing services.
– When you request information or contact us via email, phone, or website forms.
– When you subscribe to newsletters, reports, or marketing materials.
– When you participate in our webinars, seminars, or other events

The personal data we collect may include:
– Full Name
– Email Address
– Contact Number
– Company Name
– Job Title
– Financial and transactional information (for billing purposes)
– Any other information you provide directly or indirectly while using our services.

2. Purpose of Collecting Personal Data

The personal data we collect will be used for the following purposes:
– To provide, operate, and maintain our software solutions and services.
– To process payments, manage transactions, and send invoices.
– To communicate with you regarding updates, improvements, and support for our services.
– To offer customer support and respond to your inquiries.
– For marketing, promotions, and event invitations, with your consent.
– To comply with legal and regulatory obligations.

3. Disclosure of Personal Data

We may disclose your personal data in the following situations:
– To third-party service providers, partners, or contractors who assist us in delivering our services.
– To legal authorities if required by law or to protect our rights, property, or safety.
– In the event of a business transfer, merger, or acquisition involving Marie Data Systems Sdn Bhd.

We will never sell or rent your personal data to third parties for any reason.

4. Protection of Personal Data

We implement a range of security measures to ensure the protection of your personal data, including but not limited to:
– Secure storage systems with access control.
– Encryption of sensitive information.
– Regular audits and updates of our security protocols.

Despite these measures, please note that no data transmission over the internet can be guaranteed to be completely secure.

5. Retention of Personal Data

We will retain your personal data only for as long as it is necessary to fulfill the purpose for which it was collected or as required by applicable laws and regulations. When no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

Under the PDPA, you have the following rights:
– Access: You have the right to request access to your personal data.
– Correction: You may request corrections to any inaccurate or outdated personal data.
– Withdraw Consent: You may withdraw your consent to the use of your personal data at any time.
– Limit Processing: You may request that we limit the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at arun.c@gomarie.com.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience. Cookies may collect data such as browser type, IP address, and browsing history. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

8. Third-Party Links

Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal data.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and we will notify you of any significant changes.

10. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or the processing of your personal data, please contact us at:

Marie Data Systems Sdn Bhd takes your privacy seriously and is dedicated to ensuring that your personal data is handled with the utmost care and in compliance with the PDPA 2010.